Furthermore, it wasn’t just any date night for Makenzie and Steven. They’d made plans for dinner that weekend to mark six years of marriage. So when the couple received service that in Mackenzie’s words “sucked,” they duly decided to say something about it.
The restaurant was quite busy that night, and Makenzie noticed that the waiter was “running around like crazy” between multiple tables. The wait for food was so long, Makenzie informed CNNMoney, that some people abandoned the restaurant altogether. Meanwhile, another customer dashed to the entrance and discouraged a pal from coming in.
However, Makenzie noted that the overworked waiter wasn’t becoming frustrated with any of the customers. He remained perfectly polite, despite the diners’ obvious impatience with the slow service. Then she had a realization: “As I sat there and watched him run back and forth and apologize for the wait, I said to Steven… Wow, this used to be us.”