Josh Hefta was a mailman who worked a route in Walsh County, North Dakota. As such, he dropped in on a fair few houses every day. Specifically, Hefta’s route featured an impressive 162 stops to deliver mail.
Hefta is part of a gigantic system that stretches across the United States. In fact, the United States Postal Service (USPS) delivers over 154 billion packages, letters and other mail every year. Unlike email, real people do the actual delivery, meaning they deal with citizens face to face.