The reason the figure shocked Underwood was because it bore a striking resemblance to one of her deceased relatives. And when she showed the picture to her brother – medium Lee Underwood – he couldn’t help but notice how much the face looked like their late grandmother.
“My brother was saying he thought it was my nan. The hair looks the same as hers in the picture,” Underwood said. Despite never knowing her grandmother, Underwood felt comforted by the prospect that she was still around.