Underwood’s grandmother was named Irene Wilkins. As Wilkins passed away in 1982, however, the care worker had no memory of her. “Sadly I never knew her, she died when I was a baby from pneumonia,” Underwood explained.
“I feel grateful and a bit more reassured knowing there’s someone there watching over me,” Underwood added. “It makes me feel like I’m being looked after.” With her grandmother by her side, the care worker felt empowered to take control of her unhappy relationship.