A Minnesota Repairman Didn’t Charge Two New Parents When Their Boiler Broke During Snowstorm

With a newborn son due home and a storm coming, the last thing the Hulscher family needed was a broken furnace and a huge repair bill. But the repairman who arrived left them a surprise…

February 2017 was a cold, cold month in Minnesota. And as there was a huge snow storm forecast, Jesse Hulscher and his son Henrick were attempting to prepare the family home for the impending big freeze. But the cold weather wasn’t the only thing on its way; Jesse’s wife Maria and their second son, newborn Adler, were due back from hospital soon. As a result, when the family’s furnace broke down Jesse had to call a repairman, and fast. But what happened next totally blew the young family away…

Jesse and Maria Hulscher live in Willmar, Minnesota. The pair got engaged back in 2010 and married just one year later. In 2015, meanwhile, the loved-up couple welcomed their first son, Henrick, into the world. He’s now a bubbly and happy two-year-old.

And the pair both work to support their family. Jesse earns a living as a development consultant for a construction company; Maria, on the other hand, spends her days teaching kids at a local kindergarten.

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When they’re not working, though, the fun-loving couple enjoy spending as much time as possible together. And as their Facebook profiles prove, their little family is full of love and affection.

For instance, the Hulschers clearly want to capture and share their memories of their children as they’re growing up. Their Facebook pages show off family photo shoots with many happy shots of their firstborn, Henrick. And according to dad Jesse, the toddler takes after him and is a huge sports fan.

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Indeed, Henrick has a particular penchant for ball games: baseball, football and golf are his favorites. But, as we all know, playing alone isn’t much fun. So we can only imagine that the little guy was eagerly awaiting the arrival of his new baby brother so that he would one day have a buddy to knock about with.

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And on February 22, 2017, Henrick’s wish came true, as it was on this day that Maria gave birth and the Hulschers welcomed baby Adler into their family. The latest addition weighed a healthy 7 lbs, 9 oz and measured in at an impressive 21 inches long!

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Naturally, we can assume that Maria wanted to get herself and Adler back home to the rest of the family as soon as they could manage to do so. And as it was the middle of winter, and there was a huge snowstorm brewing, the Hulschers were eager to keep their house warm and toasty so that little Adler would be as comfortable as possible.

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Indeed, with mother and baby still in the hospital, Jesse was busy at home with Henrick attempting to do just that. But then – with Maria and Adler’s return imminent – disaster struck.

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The furnace that was keeping the family home warm broke down. There was no heating. And with freezing cold temperatures outside, this meant that the house would not be in the best condition for a newborn baby. In fact, it could be actively dangerous for Adler.

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That’s because keeping warm is integral to a newborn’s health and well-being. Babies don’t have a great deal of insulating fat, and their body temperature isn’t as easily regulated as it is for adults. The result? Faster heat loss.

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In fact, if babies are cold, then they need to burn up energy to try and stay warm. And if this is the case, a newborn can’t build the energy reserves that it needs to stay healthy – and it could get sick. So, it was essential that Jesse acted fast to protect his newborn son.

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However, instead of staying calm, at first he freaked out. In April 2017 Jesse told Fox 9 News, “Instantly I panicked. I have a two-year-old here, a newborn coming home in a couple days, and this was before the big potential snow storm.”

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But Jesse quickly came to his senses and picked up the telephone to call Magnuson Sheet Metal, a local heating and air conditioning company. Luckily, it seemed that the guy he spoke with could understand the gravity of the situation.

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As Craig Aurand, the co-owner of Magnuson Sheet Metal, explained to Fox 9 News, “[Jesse] said, ‘The fan’s not working, the furnace isn’t working, my wife is in the hospital, we just had a baby yesterday.’ I just said, ‘Take it easy, we’ll be right there.’”

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To the young dad’s astonishment, a repairman was on his doorstep within 20 minutes. And, incredibly, within the space of just an hour the furnace was back up and running and the heating was working again. But that wasn’t the last of the good news.

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Contemplating a potentially substantial charge, Jesse and Maria were concerned. After all, new babies are expensive, and the pair weren’t looking forward to what could have been a huge bill. But upon opening the invoice from Magnuson, Jesse was completely flabbergasted. The company had decided not to charge the family a single dollar for the repair. Furthermore, co-owner Craig had added a sweet note, telling the Hulschers to “take care of the new baby.”

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Recalling how he reacted to Fox 9 News, Jesse said, “I was like, ‘What? No. This can’t be real.’” Indeed, he was so touched by Craig’s kind, pay-it-forward gesture that Jesse decided to take to Facebook in March 2017 to post about his experience.

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He wrote, “[I] can’t thank them enough for the great service, speedy response time and amazing technicians. Businesses like this earn customers for life! Thank you Craig and your staff for the amazing experience! We will definitely be calling on your services again… just hopefully not too soon from now!”

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Naturally, commenters were just as touched as the family themselves, with one Facebook user summing it up nicely, saying, “It is so great to hear of the wonderful, kind things people do for others including strangers!” Indeed, not only did the Magnuson repairman keep the Hulscher family warm, but their touching tale has warmed hearts across the globe as well.

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