When This Grocery Store Employee Bumped Into A Customer, She Immediately Broke Down Crying

Tina Stoilova was putting in the hours at the Sydney grocery store where she worked. However, her day took an unexpected turn when she ran into a customer in one of the aisles. Within moments, she had burst into tears – and now viewers are doing the same.

Stoilova works at Coles supermarket in the Roselands area of New South Wales, a suburb southwest of Sydney. She originally hails from Macedonia but has lived in Australia for around 23 years. Stoilova also runs a daycare service in her local area of Ambarvale, NSW.

On top of having two jobs, the supermarket employee is busy raising her children. Stoilova is a mother of four and her three youngest children are still in school. Her eldest daughter is named Makedonka but goes by Donna.

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Donna was born in Macedonia but grew up in Australia with her mother. Then in 2014, she decided to move to America. Donna started living in Los Angeles and began performing as a standup comedian.

But, being in California meant that Donna was a long way from her family. A flight from Los Angeles to Sydney typically takes 15 hours. Therefore, by the time it got to May 2015, Stoilova and her daughter hadn’t seen each other for more than 12 months.

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Stoilova often works late hours or does night shifts at the grocery store. So with Mother’s Day fast approaching, Donna wanted to give her mom the ultimate surprise. And she enlisted the help of DJs Kyle and Jackie O from Sydney radio station KIIS 1065 to do it.

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The radio hosts were happy to assist in giving Stoilova the perfect Mother’s Day gift. “She works so hard – she works night shifts, she works all sorts of hours at Coles,” Jackie O said on air. “She works there trying to look after her children.” The pair came up with an incredible plan and what they did next left listeners in tears.

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Kyle and Jackie O had arranged to secretly fly Donna back to Australia in time for the holiday. The stand-up comedian then headed to the supermarket where her mother was working and waited for the big reveal. And there were hidden cameras set up to capture the big surprise.

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“[Stoilova] doesn’t know that her daughter Donna is in one of the aisles,” Jackie explained. Kyle added, “We’ve flown the daughter over on the sly. No one knows about it.” Then, he was patched into the grocery store’s speaker system and asked Stoilova to head to aisle six.

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Stoilova had no idea that her eldest child would be there waiting for her. Donna giggled when she heard Kyle make his announcement over the intercom but quickly got back into character. She began studying cereal boxes and kept her head down and her back turned.

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It wasn’t long before Stoilova made her way down the aisle and walked past her daughter without a second glance. That’s when Donna called out, “Excuse me,” and casually asked her mother a question. Stoilova turned around and for a few moments didn’t realize who was standing in front of her. But suddenly, it hit her.

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When she saw her daughter’s face, Stoilova put her hands to her mouth and gasped. Then, she instantly broke down crying. Donna laughed and smiled as Stoilova became clearly overwhelmed with emotion.

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The mother and daughter shared a big hug and kiss as staff members and customers in Coles started to applaud. “Oh, look at her. That’s so sweet,” Jackie O said as they watched the reunion. And Kyle agreed, “That’s beautiful.”

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The radio hosts then spoke to the emotional mother on the phone. “Oh my God, my dream came true,” Stoilova told them as she wiped away tears. Jackie O replied, “This must be such a wonderful day for you. Are you surprised to see your daughter?”

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At that point, Stoilova appeared to be laughing and crying at the same time. “Am I surprised? Oh my God, thank you so much,” she said. And Jackie happily told her, “We just wanted to give you a beautiful Mother’s Day surprise.”

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Stoilova continued to cry and hug her daughter as the touching moment was caught on camera. The special surprise was orchestrated as one of The Kyle And Jackie O Show’s “givebacks.” This is where the radio hosts treat a deserving person to a life-changing gift.

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These treats have included giving one mom, who had recently been diagnosed with a motor neuron disease, $10,000 as well as a new car. They have also paid for a mother’s mortgage and home renovations when she wasn’t ready to return to work following the tragic death of her son. The heartwarming clips often go viral and that’s exactly what happened with their Mother’s Day surprise.

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KIIS 1065 uploaded the video of Stoilova and Donna’s reunion on May 7, 2015 and it has been viewed over 800,000 times. But there’s even more good news for the diligent mom. Donna has now moved back to Australia where she is performing regular gigs on the stand-up circuit.

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And online commenters were clearly moved by the bond that the family shares. “[A] mother’s love is like an overflowing ocean. The moment you touch [it], you get wet with the tears of love. Blessed is the child who swims in this ocean,” Satya Vrata Das shared on YouTube.

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Several others revealed that the video had made them cry and many praised Kyle and Jackie O for their generosity. “I hope she got a paid week off as well to spend it with her daughter,” Cynthia1850 added. “It’s a beautiful thing to see. Thank you.”

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