One UPS worker had spent two years trying to find the owner of a parcel. Having had no luck, he opened the package to see if it contained any clues. But nothing could have prepared him for what he’d find inside.
Randy Holst is the co-owner of a UPS store in Golden Valley, Minnesota. And he takes his job very seriously. Indeed, to him, every package that crosses his counter is important. Because, throughout the years, he’d learnt the contents of each box meant something to someone.
As a result, he wrapped each package up with love and care. “I tell people it’s kind of like putting a diaper on,” Holst explained to KARE in January 2017. “Except the new dads don’t have to wear a mask.”
In fact, he sees his job as connecting family and friends across the length and breadth of the country. As such, there’s no understating its importance. “Being able to do stuff like this really means a lot to me,” Holst explained.
So when one misplaced package landed at his store one day, Holst wanted to help. The person who was due to receive the item didn’t live at the stated address any longer. And delivery workers couldn’t trace the Twin Cities–based sender either.
“When it came back to us, we tried to find the sender of the package, that number had been disconnected,” Holst explained. As a result, the business owner decided to take matters into his own hands.
So he turned detective in the hope he could reunite the parcel with its rightful owner. With very little clues to go off, Holst took to Facebook. He contacted people with the same surname as those on the packages in an attempt to find a relative.
However, after two years of trying, Holst had had no luck. So that’s when he finally decided to open the package up. Inside, he found some photographs and love letters as well as a military flag.
Now the package had personal meaning to Holst. That’s because his father had served in the military, and so he knew that the flag would mean a lot to its owner. In fact, the discovery spurred Holst on his with quest to find them.
And, four years after receiving the parcel, he had a breakthrough. Through his Facebook inquiries, he located Tim Burchell. Amazingly, it turned out that Florida-based Burchell was the intended recipient of the package all those years ago.
However, Burchell had no idea what was in the box. So he asked Holst to send the package over to him so he could find out what was inside. And, after four years of having the parcel in his possession, Holst was happy to finally do just that.
And, the great reveal turned out to be well worth the wait. The package contained a treasure trove of artefacts. Furthermore, many of them had a priceless sentimental value to Burchell and his family.
Burchell must have been overcome with emotion when he opened the package. “I was just flabbergasted. My mouth hit the floor,” he admitted to KARE. “Just a ton of stuff was inside it. Things I’d never saw before,” he added.
In fact, some of the items included old photographs of his late dad. Burchell’s father passed away nearly 30 yearss ago following a battle with cancer. So the vintage images were completely priceless to him.
There were also poems his dad wrote for his step-mom and letters relative to his military career. “One letter was from Ronald Reagan for service in the Navy and the other was from Richard Nixon for service, too,” Burchell revealed.
But, of all the objects, one stood out above the others for Burchell. It was the American flag from his father’s funeral. His dad had been immensely proud of his military career and now Burchell was, too.
Now that the package was where it belonged, Holst finally learned how it was lost in the first place. It seemed Burchell’s step-sister had sent the parcel to the wrong address. And, when she didn’t hear otherwise, she simply assumed it had been delivered to her step-brother correctly.
Now, Burchell is thrilled to be reunited with the parcel and the items it contained. However, he found the experience quite emotional, given that it raised so many fond memories. “It was just overwhelming,” he said.
And, Holst was equally as moved by the reunion as Burchell. Given how much he prides himself on his work, it felt like a dream come true to have found the parcel’s rightful owner. “I was tearing up,” Holst admitted when he finally found the package’s home.
Burchell will be eternally grateful that Holst put in four years of effort to ensure he received the special items. “It’s what everybody should be,” he said. “He’s exactly what everyone should be.”