When A Customer Noticed This Waitress’ Ear, What He Did Made Her Break Down In Tears

A waitress turned around to see that a customer had followed her into the restaurant’s back room. Then, he said something to her that blew her mind. Indeed, when she realized exactly what he was offering her, she simply couldn’t hold back the tears.

Keri Marie Carlson is a waitress from Branford, Connecticut. In April 2017 she was working at GW Carson’s Restaurant, serving burgers and steaks. It seemed like a perfectly normal day, but then something completely unexpected happened.

Carlson was busy waiting tables when a new customer walked in. Little did she know at this point that he would prove to be a very special individual indeed. Their first interaction, though, came when Carlson subsequently seated the man at a table.

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Carlson led him over to a spare table and the two exchanged a few words. However, the customer soon realized that she was struggling to hear what he was saying to her.

Then, he noticed the hearing aid in her ear. In fact, she had one in each ear but, as she subsequently explained to the customer, one of them was not functioning properly. They had a quick chat, although Carlson kept having to get the man to repeat himself.

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Carlson then went about her job waiting tables. However, all of a sudden she noticed the man come into the back of the restaurant to find her. Next, he said something unbelievable that reduced Carlson to tears.

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Upon hearing about her struggles with the hearing aid, the customer had decided to help. He caught Carlson totally unawares as she having a quick snack. Then, he offered her a generous $500 so that she could go and get it fixed.

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Speaking to WTNH news, Carlson recalled the man saying, “I’m not going to take no for an answer.” She subsequently tried to reject the cash, but he was adamant that she should have it.

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“I tried to give him the money back, but he was like, ‘No – you deserve this,’” she told the reporter. What’s more, the emotion of the situation then completely overcame the Connecticut waitress.

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“I just cried for a minute in his arms,” Carlson revealed. She simply couldn’t believe that someone she’d never met before would be kind enough to do this for her. Nevertheless, she quickly realized that he was completely serious and the money was hers.

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She subsequently told WTNH news how she felt when the man handed her the huge sum of cash. “I was in shock. I’m still in shock,” she admitted. “It’s not something that happens every day.”

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What about the customer? Well, he wishes to remain anonymous. Regardless, to the rest of the world he will always be remembered as the mystery diner who came into a waitress’ life and changed it for the better.

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He did, however, leave Carlson his card, so she knows his identity at least. Moreover, she had a message to send him via WTNH. “I want to thank you from the bottom of my humble heart for giving me such a gift,” she said.

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As with many unexpected acts of kindness, this one has created a ripple effect, too. The steak and burger restaurant where the amazing exchange happened has since jumped at the chance to pay it forward.

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GW Carson’s manager, Jim Kirtopoulos, decided to do something charitable in response to the mystery customer’s actions. The restaurant already sold T-shirts, and now part of the profits will go to the American Society for Deaf Children.

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Carlson herself wasn’t born deaf. She was involved in a car accident at the age of four that caused her to lose her hearing. It was several years before she finally had her first hearing aids, though.

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It was initially thought that she might have had a learning disability, and she was held back a grade as a result of that misdiagnosis. Nonetheless, young Carlson was eventually given the hearing aids she needed and continued on with her life.

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Unfortunately for Carlson, her hearing has deteriorated as she’s grown older. Still, she’s been getting by on lip reading people and trusting her hearing aids – when they’re working, that is.

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According to Inside Edition, the customer’s kindness has shown Carlson that “there are still good people out there.” It was truly an amazing and unexpected gesture that she will surely remember forever.

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This remarkable story has since been covered by numerous news outlets, consequently touching the hearts of people all over the world. Indeed, the level of generosity shown by the mystery customer was incredible, and the recipient couldn’t have been more grateful and deserving.

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